![]() ![]() Will Lifeline customers benefit from the Verizon and TracFone transaction? Yes. Will my Lifeline plan change? All current TracFone Lifeline customers will be able to keep their same plans when the transaction closed. Verizon has made this commitment clear to regulators and will continue to do so as the transaction is finalized. In keeping with that vision, following the close of the transaction, Verizon will maintain TracFone’s ETC status and continue to offer Lifeline service through TracFone. Verizon sees the Lifeline program as a key element of TracFone’s service to value customers and a foundational element of Verizon’s commitment in this space. Will Verizon continue to offer Lifeline service? Yes. 90 percent of wireless Lifeline services currently ride on a single network, and the new facilities-based competition will compete for these customers. Verizon will welcome TracFone’s 1.7 million Lifeline customers to its network and, in doing so, will bring much needed facilities-based competition for Lifeline services. What will Verizon acquiring TracFone mean for current Lifeline customers? And going forward, Verizon will provide a range of prepaid plans so customers can enjoy mobile access at price points that work for them. Demonstrating that commitment, Verizon will not require TracFone customers to move to a more expensive plan when the transaction closes. Will my bill go up? Verizon is committed to serving TracFone’s customers and to competing vigorously in the prepaid segment through plans that offer great value. If a customer’s TracFone plan is served on a network other than Verizon’s, the customer will be offered the opportunity to upgrade their device in the future to ensure compatibility with Verizon’s network. Will I have to change devices? TracFone customers will be able to keep their current device after the close of the transaction. In addition to Verizon’s leading network, current TracFone customers will gain access to Verizon’s innovation, technology and plan features, international calling options and increased options for devices. ![]() Will my TracFone service change? Verizon is excited to bring its world-class service to TracFone customers. Current customers will be able to remain on their current plans and will not have to change plans or devices when the transaction closes. What will change for current TracFone customers?Ĭurrent TracFone customers will not have to make any immediate changes or take any action when the deal is finalized. ![]()
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